Carriers will now be able to accept a load or decline a dispatch in the status of Not Signed on the mobile app instead of going through CentralDispatch.com. This enables additional functions in addition to current function of updating loads and taking inspections photos. Note: Users with a Driver role will not have access to…
This guide is also available in Spanish. Access the Spanish version here. Central Dispatch is committed to providing educational, insightful resources that help customers maximize their platform experience and run their businesses more efficiently. If you prefer to read this content in another language, most web browsers offer built‑in translation tools you can use at…
The authenticator app provides a MFA (multi-factor authentication) process for users that do not have access to a supported phone number for SMS verification and as an additional option for users other than SMS verification. Central Dispatch does not support SMS verification for international phone numbers, users outside of the U.S., Canada, and Puerto Rico. …
Allowing carriers to add incremental expenses to an invoice on the Central Dispatch Marketplace from the mobile app provides transparency and allows carriers to manage their entire book of business on Central Dispatch, including incidental charges. 1. Carriers are able to add incremental expenses from the mobile app. Carriers can add an expense to an…
Click on the shipper’s name on the listings page to open a slide-out that displays the Shipper’s Scorecard, allowing the carrier to make faster, more informed decisions and reduce risk. Clicking on shipper’s name from the listing card opens a slide-out form with comprehensive shipper information, including:
Features: Note: The Notes and Contract Terms sections were removed since they are relevant to the dispatch function, and are part of the Dispatch Sheet.
Overview The Assigned Loads tab allows shippers to view, update, and manage loads that have been assigned to a carrier. From this tab, you can track dispatch status, access load details, manage documents, and take action on active, archived, or cancelled dispatches. At the top of the page, you can easily switch between: Assigned Loads…
An overview of the My Profile page, including how to edit your contact information, manage verification steps, view company relationships, and access terms of use. Every User has their own My Profile page: To view your My Profile page, click on your username and My Profile from the drop-down menu. From the Contact and Security Info tab,…
Customize your Central Dispatch Dashboard to show widgets that are most relevant to your business. Showcase what’s most important to you, while hiding anything you don’t need to see in order to save time and streamline your view. To get started, click the Customize button on your dashboard. Edit widgets opens a slide out form,…