Shippers can now easily view critical carrier details when assigning a dispatch, allowing for an easier way to vet carriers before doing business with them. A snapshot of carrier information is now available directly when you create, edit, or assign a dispatch to help you easily review key details at the point of decision making.…
Central Dispatch customers now have an easier way to report fraud to our team. Our contact us form now includes an expanded list of topics, including a dedicated option to reporting fraud. This option includes structured fields to capture key details such as claim type, load ID, and details on if a police report has…
The Central Dispatch dashboard is getting even better. You can now customize to show whichever widgets you’d like that are most relevant to your business. Showcase what’s most important to you while hiding anything you don’t need to see in order to save time and streamline your view. Sign in to begin customizing your dashboard…
Central Dispatch Owners and Admins can now access additional transparency when it comes to User Management. A new “History” tab is now available to provide visibility into user profile modifications. This includes changes like new users added or invited, deleted profiles, or changes made to a user’s role or information. Owners and Admins can now…
Shippers can now encourage carrier partners to complete inspections in the app right from the point of dispatch, enabling Real-Time Tracking. This feature provides shippers GPS location, ETA, eBOL information, and more, giving shippers greater visibility into each shipment. While not mandatory, checking the box to request that carriers use the Central Dispatch app to…
Accessing the right content has never been easier, enabling faster, more informed decisions. We have launched Global Search, a powerful tool that allows you to search across our entire website— from solutions to features to resources. Whether you are looking for feature details, security best practices, or onboarding support, you can find exactly what you…
You can now choose when your review is published. Selecting this option means your review will be publicly posted only after your partner has also submitted their rating or after the 14-day review window passes. This enhancement helps to create more transparent partnerships and ensures you can share your feedback honestly, fostering trust in the…
Shippers can now access the most powerful shipping experience with Central Dispatch premium. This premium plan offers best-in-class transportation tools and unmatched professional support.
Pricing decisions are getting even easier. Shippers can optimize rate decisions, and carriers get the best rate for every load with AI-powered recommendations and detailed marketplace data powered by our Market Intelligence transportation data. Want to learn more? Watch our video demo and check out our user guide on Price Check Plus.