Find a Carrier for Premium Shippers

Posted on Last updated on Posted by ehaugh

Overview

The Find Carriers feature allows Premium Shippers to proactively identify and assign recommended carriers when a listing is not receiving enough engagement.

  • Displays up to 10 recommended carriers based on internal models
  • Designed to speed up dispatching and reduce time on the load board
  • Available after a listing is posted

What’s New

  • New Find Carriers button on the Manage Listings page
  • Displays recommended carriers directly within the platform
  • Allows faster assignment to a selected carrier

When to Use This Feature

  • A listing is active but not receiving calls, bids, or carrier interest
  • The shipper wants to proactively assign a carrier
  • The shipper is a Premium Plan user

Find Carriers is NOT Available For

  • Listings with non-U.S. origins or destinations
  • Listings outside the supported price range (~$35–$20,000)
  • Listings with a price per mile outside the supported range of $0.20–$25 (If the listing does not meet eligibility requirements, carriers will not be returned and the user may see an error message)

Step-by-Step Process

Step 1: Navigate to Manage Listings

  1. Log in to Central Dispatch
  2. Go to Manage Listings
    • Via dashboard quick link OR
    • Top navigation menu

Step 2: Locate the Listing

  1. Find the listing you want to move
  2. Click “Find Carriers”

Step 3: Review Recommended Carriers

  • The system displays up to 10 recommended carriers based on:
    • Historical performance
    • Lane data
    • System insights
  • Each carrier includes (For detailed information select a carrier from the list):
    • Company details
    • Contact information
    • Ratings / Trust indicators
  • Important:
    • These are system-generated recommended carriers only
    • Shippers must verify and vet carriers independently

Step 4: Assign Load to a Carrier

  1. Select a carrier from the recommended list
  2. Click “Assign Load”
  3. System redirects to Assign Load page
    • Shipper can view Pick-Up Location and Delivery Location information

Step 5: Complete Assignment

  1. Review pre-filled details
  2. Complete and confirm assignment by clicking Assign Load at bottom of the page