There’s a moment every shipper and carrier knows well: The pause before setting a price or accepting a job. Is this rate too high? Too low? Will this vehicle sit on the load board for days, or get to my lot in time? Is the asking price competitive? Will it make money for my fleet? For…
Read More →
Control who can access certain features and shipping information for enhanced security with User Management. View the full list of permissions and actions available to each role. Take control of your Central Dispatch User Management. Watch the video to learn how.
Read More →
We heard you. More fair and balanced rating windows are here! We’ve made an important fairness and trust improvement to our Transactional Ratings system, one driven directly by carrier feedback. With the introduction of dynamic rating windows, Central Dispatch now automatically adjusts the rating period based on the load’s payment terms. That means carriers can now rate shippers after payment is…
Read More →
Esta guía también está disponible en ingles. Acceda a la versión en ingles aquí. Central Dispatch está comprometido a ofrecer recursos educativos y valiosos que ayuden a los clientes a aprovechar al máximo su experiencia en la plataforma y a operar sus negocios de manera más eficiente. Si prefieres leer este contenido en otro idioma,…
Read More →
This guide is also available in Spanish. Access the Spanish version here. Central Dispatch is committed to providing educational, insightful resources that help customers maximize their platform experience and run their businesses more efficiently. If you prefer to read this content in another language, most web browsers offer built‑in translation tools you can use at…
Read More →
Learn about the authenticator app, updates to the carrier app, how to share your feedback, and more in this edition of Central Dispatch Highlights. Securely Sign In to Central Dispatch with the Authenticator App The authenticator app gives you a secure way to complete multi-factor authentication and access your account without having to rely on…
Read More →
Invoices just got easier for carriers, and more transparent for shippers. Carriers can now add incremental expenses right from the mobile app! Whether it’s an unexpected toll, storage fee, or other incidental cost, any charge can be quickly and easily attached to an invoice in real-time, ensuring all expenses are clearly documented and instantly visible to shippers.…
Read More →
Introducing an all-new way to access your Central Dispatch account. With the authenticator app, you receive a time-based sign-in code that’s instantly accessible right from your phone! Why We’re Doing This The authenticator app gives you a secure way to complete multi-factor authentication (MFA) without relying on email or SMS, and provides a reliable alternative when text message codes aren’t available. It’s part of…
Read More →
