Get a glimpse at the all-new features we’ve rolled out to make shipping on Central Dispatch more efficient and profitable.

The Central Dispatch carrier mobile app is your one-stop-shop for executing moves, completing vehicle inspections, and connecting with shippers – all from the convenience of your smartphone or tablet. 

Be ready – Shippers will soon begin requiring its use. 

Want to learn more? See a video demo on how to best use the app. 

Preview the all-new dispatch experience, now available on the Central Dispatch platform.

See how the redesigned Central Dispatch dashboard helps you work more efficiently.

Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.

Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.

Transcript:

The Central Dispatch carrier mobile app lets drivers complete vehicle inspections in a few simple steps right from their mobile device. So, whether picking up or dropping off, you can quickly take photos, mark damages, obtain signatures, and get back on the road.

Here’s how it works.

First, sign in to the app. You’ll see a list of all the vehicles awaiting a pickup or delivery inspection, depending on the tab you’ve selected at the top.

To start any inspection, tap the yellow icon in the bottom right of your screen. You’ll be prompted to scan the vehicle’s VIN, or search for it manually.

Once on the main inspection page, simply click on any photo card to begin capturing images for each required area of the vehicle.

Here, you can easily get the correct camera angle using the vehicle outline, or turn on your phone’s flashlight to brighten dark areas. When you have a clear image, just tap to take the photo.

Next, you’ll record any damages to that section of the vehicle, or retake the photo if needed.

To record damages directly onto the photo, tap the damaged area, select a damage type, and it will be annotated right in the photo. You can mark as many damaged areas as you need to for each image. 

If you need to add additional details about the vehicle’s condition, make a note by tapping the “Notes” icon, and typing it into the text box.

When you’re finished notating, just tap “Next,” and repeat the same process for each required vehicle photo.

You can go back to the main inspection page anytime by tapping “Cancel” on the top left, and all your progress will be saved. So if you missed any damages or need to make a new note, you can easily tap back into any photo and add to it before you submit the inspection.

If you want to submit a vehicle image that is not part of the required list, tap “Add New Photo” toward the bottom of your screen, capture the image, and select the photo type.

Once you’ve taken all the required photos, tap “Inspection Complete.” This is where you’ll select from one of three sign-off options — agent agrees with assessment, agent has refused to sign, or agent is unavailable. Tap the appropriate option, and enter the required information and signatures. No matter what you choose, all three options lead to the successful completion of the inspection.

If any inspections fail to upload due to a poor internet connection, those will appear in the “Error Tab” back on the home screen. Be sure to check there to re-upload outstanding inspections once you find a stable connection.

If you’d like to view or send the inspection EBOL, tap the vehicle card, then tap “View EBOL.” To send, just enter the shipper’s email address from the “Share EBOL” section at the bottom of your screen.

Then, you’re all set! The inspection will upload and be marked as delivered or picked up in real-time, so you can quickly move on to additional inspections, or get back to transporting vehicles.

Thanks for watching! And be sure to take advantage of the Central Dispatch app whenever you can so you can easily find cars, execute moves, and seamlessly relay information back to shippers — all in one place!

This August, we’re enhancing Central Dispatch to be an all-in-one, end-to-end transportation solution for both shippers and carriers. From API integrations, to Private Marketplaces, to a new mobile app for carriers — Central Dispatch delivers unmatched trust, efficiency, and connections at scale in one central platform. Take a look at some of the updates that are coming, and check back soon for more exciting announcements! 

New Private Marketplaces  

Private Marketplaces give shippers an exclusive space to interact directly with their curated network of carriers, and we’re the only vehicle logistics brand in the industry operating private marketplaces at scale today. Ready Logistics is now live with over 400,000 vehicles already shipped, and Nexus Auto Transport and SGT Auto Transport are coming soon, providing thousands of additional opportunities for carriers. 

Central Dispatch Carrier Mobile App 

Take control of your vehicle transportation from anywhere with the Central Dispatch mobile app for carriers! At launch, the app will include inspection capabilities for both private and public marketplaces for unmatched transparency into vehicle condition. This will also forge stronger connections between partners as shippers will be able to access documentation and EBOL for inspections completed in the app. 

A Growing Suite of APIs 

With seamless connections to third-party technology providers, you’ll be able to tackle any transportation need on Central Dispatch. Enjoy an end-to-end logistics solution and boost your efficiency with API integrations. In addition to posting and editing your loads through our listings API, our brand new fulfillment API allows you to manage and receive updates about your dispatch throughout the transportation lifecycle. 

Enhanced Dashboards 

Both shippers and carriers get instant access to more modern user interfaces, complete with new tools built to deliver even more control and visibility into the transportation process. The dashboard will serve as a central “command center,” with a cleaner, more efficient experience for shippers and carriers, with quick links to the most frequently used functions, a ratings widget, and more. 

Redesigned Dispatch Experience 

Both shippers and carriers can take advantage of our improved dispatch experience. Shippers now have better visibility from listing through delivery, while carriers will enjoy a more streamlined way to manage dispatches, assign loads to specific drivers, and complete inspections with our new mobile app.  

Keep checking back for more details and announcements as we lead up to the launch! 

Want to find loads on Central Dispatch? Watch this demo video for a quick walk-through of how we connect carriers to a marketplace with thousands of loads and learn how you can take advantage to keep your trucks full and earning money.

Ronnie Warren, General Manager at Lexus of Cool Springs, used to ship vehicles the old fashioned way — with time-consuming phone calls and paperwork. Now with Central Dispatch, every step of his process is fully streamlined, so he can quickly get cars to his dealership at minimal cost, and turn them around to retail faster. Watch the video to see Ronnie’s full story.