The authenticator app provides a MFA (multi-factor authentication) process for users that do not have access to a supported phone number for SMS verification and as an additional option for users other than SMS verification. Central Dispatch does not support SMS verification for international phone numbers, users outside of the U.S., Canada, and Puerto Rico. …
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Allowing carriers to add incremental expenses to an invoice on the Central Dispatch Marketplace from the mobile app provides transparency and allows carriers to manage their entire book of business on Central Dispatch, including incidental charges. 1. Carriers are able to add incremental expenses from the mobile app. Carriers can add an expense to an…
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There’s a better way to secure more loads for your business. With carrier text and email notifications, you’ll get a real-time alert whenever a vehicle matching one of your saved searches is posted or updated. Each alert includes a direct link to the listing, so you can check it out for yourself with just a tap. It’s the easiest way to…
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More informed partnering decisions are just a click away. Carriers can now view any shipper’s scorecard, right from the search results page! Just click a shipper’s name to open up a slide-out displaying their comprehensive profile, including company details, Central Dispatch ratings, warnings, and other key information. You’ll also see each shipper’s cancellation percentage for greater…
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Click on the shipper’s name on the listings page to open a slide-out that displays the Shipper’s Scorecard, allowing the carrier to make faster, more informed decisions and reduce risk. Clicking on shipper’s name from the listing card opens a slide-out form with comprehensive shipper information, including:
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Recorded at the NADA Show 2026 Transcript: Matt Newton, Director of Product, Central Dispatch: Hey everybody, I’m Matt Newton, Director of Product for Central Dispatch. Today, I want to show you how Central Dispatch is leading the automotive industry in a new standard of trust and security with government ID‑backed verification for our user base…
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Features: Note: The Notes and Contract Terms sections were removed since they are relevant to the dispatch function, and are part of the Dispatch Sheet.
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Overview The Assigned Loads tab allows shippers to view, update, and manage loads that have been assigned to a carrier. From this tab, you can track dispatch status, access load details, manage documents, and take action on active, archived, or cancelled dispatches. At the top of the page, you can easily switch between: Assigned Loads…
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