Welcome Shippers – Quick Start Guide

Welcome to Central Dispatch! See how to post vehicles, choose a partner with confidence, and dispatch to carriers on the platform.

Transcript:

Welcome to Central Dispatch! 

This quick-start guide will get you on your way to shipping your first vehicle with us. 

To post a vehicle listing, first log into your Central Dispatch account. From the Account Dashboard, click “Ship Vehicles” and click “Create Load” in the drop down menu.  

Next, fill in all your listing information. Start with the vehicle’s pick up location, and then delivery location. 

Scroll down and enter the trailer type and vehicle type. From here, you can see what the current market rate is for vehicles of a similar type and distance using the Price Check tool. You’ll get a table of recent listings, the listed price, and if the job was dispatched.  

Central Dispatch Premium users have the option to use Price Check Plus, which shows you even more real-time market data for more informed decisions, and delivers AI predictive-pricing to ensure you get the most optimal rate possible. 

You can then enter your desired pickup and delivery date and the price you’re willing to pay.  

Now you’re ready to either post to the load board, or dispatch directly to a preferred carrier. No need to double enter! Our seamless data transfer means you can take either option from the same dashboard. 

If posting to the load board, you can expect a call within 15-30 minutes — our carriers are always looking for new jobs. 

You should always review a carrier’s Central Dispatch profile and ratings before doing business with them. Use the carrier scorecard for a quick snap shot of their ratings and authorization, or, get more details on their profile. 

To find a carrier’s profile, enter their name in the “Company Search” bar.  

There, you’ll see their complete FMCSA details. Review these closely to verify the carrier is active and authorized. Review insurance documents provided on their profile, and contact the agent to verify their insurance information is up-to-date. 

You’ll also see a carrier’s overall Central Dispatch rating, as well as ratings for different categories like Timeliness, Communication, and Documentation.  

Central Dispatch also provides ratings at the transactional level — so you can see how exactly they’ve performed on previous jobs and identify any suspicious activity to avoid unreliable partners. 

Once you’ve chosen a carrier, dispatching them is easy with fully electronic dispatch.  

From the Account Dashboard, click “Find Shipments,” then click “Manage Listings” in the drop down menu. 

Here, you can find the vehicle you want to dispatch, and click “assign.” No paperwork required.  

The Assigned Loads tab is also where you’ll keep track of all your listings and shipments. Whether they’re currently listed, dispatched, or have been delivered.  

All these important records are automatically updated, and can be accessed anytime, anywhere there’s an internet connection, as long as you maintain your Central Dispatch subscription. 

For shipments with real-time tracking enabled, you’ll see the “Location Tracking On” bullet on the dispatch card. Simply hit the “Track Shipment” button to view the vehicle’s live location on an interactive map, as well as the latest delivery status updates.  

If you ever want to view your account and subscription information, click “Billing.” Here you can get detailed information on your account billing, and make any changes to your plan.  

That’s all for now. Thanks for choosing Central Dispatch! 

Please contact us with any questions, and visit the resources section of our website for even more videos and guides. 

We look forward to getting you connected with the largest network of carriers in the industry!