Control who can access certain features and shipping information for enhanced security with User Management. View the full list of permissions and actions available to each role. Take control of your Central Dispatch User Management. Watch the video to learn how.
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We heard you. More fair and balanced rating windows are here! We’ve made an important fairness and trust improvement to our Transactional Ratings system, one driven directly by carrier feedback. With the introduction of dynamic rating windows, Central Dispatch now automatically adjusts the rating period based on the load’s payment terms. That means carriers can now rate shippers after payment is…
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Introducing an all-new way to access your Central Dispatch account. With the authenticator app, you receive a time-based sign-in code that’s instantly accessible right from your phone! Why We’re Doing This The authenticator app gives you a secure way to complete multi-factor authentication (MFA) without relying on email or SMS, and provides a reliable alternative when text message codes aren’t available. It’s part of…
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Recorded at the NADA Show 2026 Transcript: Matt Newton, Director of Product, Central Dispatch: Hey everybody, I’m Matt Newton, Director of Product for Central Dispatch. Today, I want to show you how Central Dispatch is leading the automotive industry in a new standard of trust and security with government ID‑backed verification for our user base…
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Central Dispatch Head of Business, Lainey Sibble, joins other experts to discuss the current state and future of fraud prevention in the automotive logistics industry, including vehicle custody and identity verification.
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Phishing scams in the auto logistics industry are becoming more common and more sophisticated. But understanding the warning signs, how to defend against them, and where to report scams significantly reduces your risk, and creates a safer marketplace for everyone. Know the Warning Signs The most common phishing scam is credential harvesting. Bad actors will…
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Dear Central Dispatch Customers, We want to share an important update about something that reinforces our commitment to the security, transparency and integrity of your Central Dispatch experience. For years, we’ve invested heavily in building Central Dispatch into the industry’s leading logistics marketplace. We’ve worked hard to earn your confidence through secure connections, transparent operations, and features you can…
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Beginning in January, Central Dispatch is taking an important step toward creating a safer, more secure marketplace for all: identity verification. This process will help confirm every Central Dispatch account is linked to a real individual, add a strong layer of protection against unauthorized access, and make Central Dispatch the first automotive logistics marketplace to implement ID verification. All customers must complete ID verification to continue…
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Selecting the right transportation partner is one of the most important decisions for dealers, fleets, and shippers. In this episode of the Auto Remarketing Podcast, Central Dispatch leaders Shanna Wise and Blake Bentley share expert guidance on what to consider before making that choice. They outline five key questions that can help businesses protect their…
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