Account Security

Your security is our top priority

How Multi-Factor Authentication and ID Verification help us protect your business.

Security features like multi-factor authentication and ID verification safeguard your sensitive information, and protect our marketplace from bad actors—so you can transact with confidence and peace of mind.

Protect Your Account

Multi-factor authentication significantly reduces the risk of unauthorized log-ins, and prevents bad actors from accessing your sensitive account information.

Confirm Your Identity

Central Dispatch is the first automotive logistics maketplace to require ID verification for all users, helping us significantly reduce fraud and foster a secure marketplace for all.

Security Features Overview

ID Verification

More trust and confidence in the marketplace

ID verification is a one-time process that helps us confirm that each Central Dispatch account is linked to a real individual. It’s an easy way to enhance security, reduce fraud, and foster trust in the marketplace.

We do not retain your private data once we complete verification.

Multi-factor Authentication

Extra protection from unauthorized log in attempts

Multi-factor authentication requires you to enter a one-time passcode at each log in. This adds an extra layer of security that prevents almost all unauthorized log in attempts, safeguards your transactions, and ensures your sensitive information is always well-protected.

FAQs

Are ID verification and multi-factor authentication required?

Yes, ID verification is required for all new Central Dispatch customers. Accounts also have multi-factor authentication automatically enabled for every login. Both of these security measures help protect our marketplace from fraud.

Is my information secure when completing ID verifications?

Yes. We use encrypted technology and comply with industry security standards.

I’m having trouble with the ID verification process.

Access our user guide with step-by-step directions and tips to ensure a smooth verification process here. If you need additional support, contact our support team at 800-928-7869.

I’m having trouble logging in with multi-factor authentication.

Access our user guide with step-by-step directions and tips for multi-factor authentication here. If you need additional support, contact our support team at 800-928-7869.